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Celestyal introduces in-cabin tablets to enhance guest experience

Celestyal has completed the rollout of in-cabin guest experience tablets across all 630 cabins on Celestyal Journey, becoming the first cruise line to introduce SuitePad tablets across its stateroom accommodation.
The tablets, provided by SuitePad, are now available to all travellers sailing onboard the 1,260-guest ship. Designed to streamline onboard services and simplify how information is communicated, the technology allows guests to manage key aspects of their cruise directly from their cabin.
Through the tablets, travellers can make service requests and purchases via the onboard shops, order room service, request a cabin upgrade and reserve tables at speciality restaurants. They can also access essential information including deck plans and onboard entertainment schedules, replacing printed schedules and flyers.
Lee Haslett, Chief Commercial Officer at Celestyal, said: “Technology should always make the cruising experience feel easier and more intuitive for our travellers, and that’s exactly what these tablets are designed to do. Our guests now have more control at their fingertips, while we also create smarter, more seamless ways to connect them with our onboard offering. It’s a great example of how we continue to invest in guest satisfaction across our fleet.”
Moritz von-Petersdorf-Campen, CEO at SuitePad, said: “Cruise ships combine many of the service elements guests know from hotels, while offering a uniquely rich onboard experience. With Celestyal, we’re extending our hospitality expertise to support clear, timely communication in the cabin, giving passengers an easy way to explore what’s available onboard and helping crew teams stay connected with guests throughout the journey.”
Celestyal Journey operates year-round, offering seven and 14-night sailings across the Greek Islands and Mediterranean from April to November, and seven-night sailings in the Arabian Gulf from November to March.